Shipping Rates & Policies

Effective Date: [Insert Date] | Website: https://moovon.shop

1. Where We Ship

We currently ship to all countries within the European Union (EU). International shipping outside the EU is not available at this time.

2. Shipping Times

  • Estimated delivery: 2–7 business days, depending on location
  • Spain, France, Germany, Italy: 2–4 business days
  • Other EU countries: 4–7 business days
  • Remote areas: up to 10 business days

3. Shipping Costs

  • Free shipping for orders over €199
  • Flat shipping fee: €9.90 for orders under €199
  • Express delivery (optional): cost calculated at checkout where available
  • No hidden fees — all charges shown at checkout are final

4. Order Processing Time

Orders are processed Monday through Friday, usually within 24–48 hours. You will receive a confirmation email with tracking information once your order ships.

5. Delivery Partners

We ship through reliable European logistics partners, including: GLS, DPD, DHL, SEUR, Chronopost, UPS.
All shipments include tracking and require a signature upon delivery.

6. Shipping Issues

If you experience delays, receive a damaged package, or your order is lost, please contact us at support@moovon.shop. We will resolve the issue quickly with a replacement or full refund.

7. Customs & Duties

Since we only ship within the European Union, no customs duties or import taxes will apply to your order.