Terms and Conditions

Effective Date: [Insert Date] | Website: https://moovon.shop
Business Entity: Moovon.shop (operating in the European Union)

Introduction

By accessing and using this website, you agree to be bound by the following Terms and Conditions. We aim to provide a safe, transparent, and fair experience for every customer. If you have any questions, contact us at support@moovon.shop.

Products and Availability

We offer electric bikes, scooters, dirt bikes, motorcycles, and accessories. All items listed are subject to availability. If a product becomes unavailable after purchase, you will be notified promptly and offered a full refund or a suitable alternative — your choice.

Pricing and Payments

• All prices are listed in EUR and include applicable VAT
• We accept secure payments via Credit/Debit Card, PayPal, Stripe, Apple Pay / Google Pay (where supported)
• No hidden fees — the final price is shown before you confirm your order

Shipping and Delivery

We deliver across the European Union from EU-based warehouses. Estimated delivery times: 2–7 business days depending on location. We provide tracking details via email once your order is dispatched. In case of delay, you may request an update or cancel the order with a full refund.

Return & Refund Policy

We offer a 30-day return window on most products — no questions asked. To initiate a return, email us at support@moovon.shop with your order number. Refunds are processed within 5 business days after item inspection. Return shipping is free in most cases; if exceptions apply, we will clearly inform you.

Warranty

All products come with a minimum 12-month warranty (some up to 24 months). Warranty covers manufacturing defects, not user damage or misuse. To start a warranty claim, contact our support team with proof of purchase and issue description.

Your Account

You may register for an account to track orders and manage preferences. You are responsible for keeping your login credentials secure. We do not store payment information on our servers.

Intellectual Property

All content on this site — including text, images, logos, and graphics — is the property of Moovon.shop or its partners. Use or reproduction without permission is prohibited.

Limitation of Liability

We do our best to ensure accuracy and product safety. However, Moovon.shop is not liable for indirect or consequential damages arising from use of products sold. If an issue arises, our obligation is limited to the value of the product purchased.

Privacy

Your privacy is important to us. For details on how we collect and protect your data, please read our Privacy Policy.

Dispute Resolution

We aim to resolve any issue quickly and fairly. If you’re not satisfied, you may contact your national consumer protection authority or use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

Contact Information

Moovon.shop
Email: support@moovon.shop
Location: European Union (fulfillment partners in Spain, Germany, and Italy)